Gig workers and delivery partners associated with app-based platforms are set to observe a nationwide strike on December 31, escalating their demands for improved working conditions, transparent pay structures, and formal recognition as workers. The protest is expected to impact food delivery, grocery services, and ride-hailing operations across major Indian cities.
Why Gig Workers Are Protesting
Worker collectives and unions representing delivery executives say the strike is a response to declining earnings, rising fuel costs, and increasing work pressure driven by algorithm-based performance systems. According to organisers, incentive structures have been revised multiple times without consultation, resulting in unpredictable income and longer working hours.
Many delivery partners claim that despite being labelled as “independent contractors,” they are subjected to strict app controls, penalties for order cancellations, and sudden account deactivations.
Key Demands Raised by Worker Groups
The protesting workers are demanding a minimum guaranteed pay per order, compensation for fuel and vehicle maintenance, accident insurance, and access to social security benefits such as provident fund and health coverage. Another major demand is greater transparency in app algorithms that determine order allocation, ratings, and incentives.
Unions are also seeking a formal grievance redressal mechanism and an end to arbitrary suspensions.
Platforms Likely to Be Affected
The strike is expected to involve delivery partners linked to major food delivery, grocery, and e-commerce logistics platforms. While companies have not officially commented on the extent of disruption, industry experts anticipate temporary service delays and higher surge pricing in several regions if participation remains high.
Some platforms have reportedly advised customers to place orders early to avoid inconvenience.
Government and Policy Context
The protest comes amid ongoing discussions around the Code on Social Security, which includes provisions for gig and platform workers. However, implementation timelines and clarity on funding mechanisms remain unclear, fueling worker dissatisfaction.
Labour experts note that the December 31 strike could intensify pressure on both state and central governments to accelerate policy action and enforce platform accountability.
Growing Momentum in the Gig Economy
This is not the first time gig workers have organised collective action, but organisers say participation has steadily increased due to rising operational costs and stagnating earnings. With millions dependent on app-based work, the strike highlights broader concerns about sustainability and fairness in India’s rapidly expanding digital economy.