Google has officially introduced Pixel Care+, a premium device protection service designed for Pixel smartphones and Fitbit devices. The programme aims to enhance customer experience by offering free screen replacements, extended coverage, and faster customer support channels.
Free Screen Replacement and Extended Coverage
One of the biggest highlights of Pixel Care+ is the complimentary screen replacement service for eligible devices, covering accidental damages. This ensures that Pixel and Fitbit users can avoid hefty repair costs while maintaining the device’s original quality and performance.
Priority Customer Support
Subscribers of Pixel Care+ will also benefit from priority customer service, allowing them quicker resolutions compared to standard support channels. This includes faster turnaround times, easier device swaps, and direct access to specialized support teams.
Availability and Subscription Plans
Google has confirmed that Pixel Care+ will be gradually rolled out in multiple regions, starting with select markets. Users will be able to purchase the protection plan directly from the Google Store or during device activation. Pricing details vary depending on the device category, with Pixel phones expected to have higher coverage tiers compared to Fitbit wearables.
A Step Towards Better After-Sales Experience
The launch of Pixel Care+ reflects Google’s growing commitment to improving after-sales services and matching industry standards set by rivals like AppleCare+ and Samsung Care+. With rising competition in the premium smartphone and wearable segments, this move could strengthen Google’s customer loyalty and device ecosystem.