The Telecom Regulatory Authority of India (TRAI) and the Department of Telecommunications (DoT) have formally approved the rollout of a network-level Caller Name Display feature for all incoming mobile calls. This decision marks a significant shift toward greater transparency and safety in India’s telecom ecosystem, where spam and fraud calls remain persistent concerns.

✔ Feature to Display Caller’s Verified Name on Incoming Calls

Once implemented, the feature will allow users to see the registered name of the caller—the same name submitted during SIM card KYC—directly on their phone screens for every incoming call.
Unlike existing third-party apps that crowdsource information and may display incorrect data, this new system will rely solely on telecom operator databases, ensuring accuracy and authenticity.

✔ Aimed at Curbing Fraud, Scams, and Identity Misuse

The government views the feature as a critical measure to combat rising digital fraud. With verified names shown by default, scammers will find it harder to disguise their identity using spoofed numbers or misleading caller IDs.
Officials say this upgrade will significantly strengthen public trust in telecom communication, especially for financial and business-related calls.

✔ Telecom Operators to Begin Technical Integration

Telecom companies are now required to prepare for system integration, which includes updating backend infrastructure and enabling compatibility across devices.
The feature is expected to undergo a phased rollout after testing is completed. Operators will work with smartphone manufacturers to ensure smooth UI-level support for the new caller name display.

✔ No Additional Apps Required — Works at Network Level

Users will not need to download or install any apps. As this is a network-level feature, the caller’s verified name will appear directly through the mobile operator during an incoming call.

✔ Privacy Measures and Opt-Out Options Under Review

While the feature promises enhanced security, TRAI is also reviewing privacy safeguards. Early indications suggest:

• The displayed names will be limited to basic KYC identifiers.

• Users may receive options for limited visibility or corrections through KYC updates.

Public consultations on transparency and privacy controls are expected during the implementation phase.

✔ Rollout Expected Soon Across India

With both TRAI and DoT giving approval, telecom operators are set to begin deployment in the coming months. Industry experts expect the full-scale rollout to transform how Indians receive calls, offering a cleaner, safer, and more transparent calling experience.